This system is exceptionally versatile and a powerful technological addition to any company.
The KX-NS 500 system accesses both analogue and VoIP architecture, meaning she can run on standard analogue lines (Telkom); she can integrate routers and incorporate VoIP SIP channels.
Bring Your Own Device â€“ use your existing IP or analogue phones or use your computer as a phone.
She is encased in a cabinet (a server rack) & comes standard with 6 Analogue trunks/lines & 18 Analogue extensions.
She is at full capacity by the addition of 4 cabinets altogether, and a maximum of 130 analogue extensions and 128 IP extensions. This system may be flexibly configured and expanded according to your needs.
The KX-NS500 has a unified communication system with rich IP features such as mobile linking, integrated voice mail and e-mail, instant messaging (chat), and presence information.
It can also use built-in applications such as a call centre solution, mobile solution, and voice mail system to provide more efficient work and increased customer satisfaction.
Customers can leave voice mail if they call when you are away. The KX-NS500 can record a maximum of 24 channels and 400 hours.
Voice Queue â€“ The caller can recognise their position in the queue through voice guidance. They can then decide whether to stay in the queue or leave a message and hang up, according to the situation.
Supervisor Monitoring â€“ The supervisor can monitor the live status of call centres to understand onsite problems and improve them.
Auto Recording and Backup â€“ The KX-NS500 can be used to automatically record conversations with customers, which can be listened to by supervisors, saved to an external server, and used to understand problems or opportunities relating to customer service.
Microsoft Exchange Server Integration â€“ When your Microsoft Exchange Server is integrated with CA Client, your presence will automatically change according to the contents of your Exchange calendar.
The Panasonic KX-NS500 easily connects and integrates branches.
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We can port your landline telephone numbers, give you a landline telephone number and cancel your Telkom bill.
All of this with 24/7/365 support and low low call rates.